Introduction to Claims Management











Venue:         USALondon (UK); Dubai

Price:           £4,850  FOR 2 Weeks

Duration:      £3,450  FOR 1 Week


November 7, 2016
December 5, 2016

January 23, 2017

February 27, 2017

March 20, 2017

April 24, 1017

May 15, 2017

June 19, 2017

July 17, 2017

August 21, 2017

September 18, 2017

October 23, 2017

November 20, 2017

December 18, 2017


Designed to develop a practical working knowledge of the handling and management of claims. Certain fundamentals of the claims business are covered, which when understood, will allow for consistent practice.

Course benefits

- Obtain knowledge of how principles of insurance are applied to claim practices
- Gain an understanding of basic fraud issues

Who should attend

This course is suited for those employed in personal lines business who wish to understand how the theory of claims is put into practice. It will benefit individuals seeking to better understand the activities of a claims department.

Outline program

  •     The principles of insurance as they apply in practice
  •     problems with indemnity
  •     what happened to utmost good faith
  •     subrogation
  •     The compensation culture
  •     Important legal cases on negligence and liability
  •     Prudent reserving
  •     Spotting and handling fraud
  •     Fraud detection systems
  •     Hunter
  •     Score
  •     VSA

Hands-on Training
For Professionals and Executives


Experts in Talent Development and Business Consultancy


Training Locations


Holiday Inn, Wembley London



Park Regis Kris Kin Hotel

Opposite Burjuman Shopping Mall

Dubai, UAE


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