In the current economic climate, all organisations are experiencing the impacts of change and many could now benefit from the practical knowledge of how to manage
change.
Change is necessary for all organizations. Whether the change is positive or negative, organizations need to prepare for change and avoid being simply
reactive.
Fundamental Issues of Change!
Strategy: The organization’s main strategy or strategies might need to be changed. Top managers will likely be involved in determining the new
strategy, while lower-level managers are in charge of implementing the new strategy.
Structure: Changing the basic structure of the organization might need to be changed, especially if the overall strategy changes. A new organizational
structure must support the strategy, and major anxiety might develop among the staff, whose jobs may change or even be eliminated.
Systems: Formal processes or procedures may be needed if the strategy and/or structure change.
Technology: Most organizations must change technology just to keep up with External Forces: competitors, customer expectations,
etc.
Shared values and culture: Changing an organization’s embedded traditions and values can be very difficult, especially for long-standing
employees.
Staff: Changes to staff may include: (1) Who the people are; (2) What their attitudes and expectations are; (3) How they interact interpersonally; and
(4) How they are trained or developed.